Dan Thomas & co
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Please complete this form with your full contact details. One of our agents will then be in touch, as soon as possible.
Please complete this form with your full contact details. One of our agents will then be in touch, as soon as possible.




EXCELLENT Based on 163 reviews Posted on Cydnie StocktonTrustindex verifies that the original source of the review is Google. We had a fantastic experience buying our home through Dan Thomas & Co Estate Agents and cannot recommend them highly enough. From start to finish, the whole team worked incredibly hard to make the process as smooth and stress-free as possible. Dan, who led the process, was outstanding. He was always easy to contact, communicated clearly and promptly, negotiated effectively on our behalf, and handled any issues quickly and professionally. His friendly and approachable manner made a huge difference throughout the purchase. Abi conducted all of the viewings and was consistently welcoming, knowledgeable, and helpful, always taking the time to answer our questions. Behind the scenes, Sharon and Claire managed the administration and paperwork efficiently, keeping everything organised and moving at pace. It genuinely felt like a team effort, and everyone played a part in getting us into our new home smoothly. Their communication, speed, professionalism, and friendly approach really set them apart. We’re extremely grateful to the whole team and would happily recommend Dan Thomas & Co to anyone looking to buy or sell a property.Posted on Hayley DriverTrustindex verifies that the original source of the review is Google. Yesterday we completed on our forever home, buying and selling through Dan Thomas & Co. From start to finish we truly couldn’t have wished for a better team to guide and support us through every step and every hurdle (and there were a few!). We couldn’t have felt in safer hands throughout - communication with the whole team and their expertise was impeccable. Nothing was ever too much trouble; we knew we could call or send a WhatsApp and one of the team would reply to us as soon as they could. We genuinely loved our experience working with the team and would recommend them in a heartbeat to anyone. We loved our first home so much and were in no rush to move; we were happy to wait for however long it took for the right house to come along, but when Dan got in touch to let us know about what is now our new home (!), we knew it was the one. Thank you so much team for making the dream a reality!Posted on Josephine AlexanderTrustindex verifies that the original source of the review is Google. I was really happy with the professional and supportive service of Dan Thomas and his team. They kept me regularly updated during the whole process. I would definitely recommend them to others. Special thanks to Sharon, Claire, Abi, Lorraine and Naomi.Posted on Rasathiammal ElliottTrustindex verifies that the original source of the review is Google. Very efficient, professional and dealt with me in a friendly manner.Ras ElliottPosted on Julie HolderTrustindex verifies that the original source of the review is Google. Great company to work with to sell a house. From start to finish Dan Thomas and Co were respectful, realistic on pricing strategy and I was kept informed at all stages. All of the staff have restored my faith in Estate Agents: thank you Dan, Claire, Sharon and Abi.Posted on Charlotte ElliottTrustindex verifies that the original source of the review is Google. I’m extremely pleased with the service I received from Dan Thomas & Co while selling my home. Dan priced our property realistically, which helped generate strong interest from the start. Lorraine was fantastic at conducting viewings—warm, knowledgeable, and very professional, which really helped showcase the property. Claire and Sharon were superb in the after-sales stage; they kept me fully informed, handled any issues efficiently, and made what could have been a stressful process feel straightforward. Abi and Marisia were also brilliant when showing us around potential homes to buy—friendly, patient, and extremely helpful throughout. Their communication and regular updates were excellent from beginning to end, giving us complete confidence throughout the whole process. A brilliant team and a highly recommended estate agent.Posted on kay sungTrustindex verifies that the original source of the review is Google. We have purchased our family home through Dan Thomas & Co. I would like to specially thank Lorraine and Sharon for their services. Sharon was great help trying to progress with our purchase. If we ever needed an estate agent we wouldn't hesitate to use Dan Thomas!Posted on Kornelia DziewickaTrustindex verifies that the original source of the review is Google. We recently viewed a few properties with Lorraine Cooper, and after seeing places with several different agents, I can honestly say no one has been as good as her. She has the perfect balance, friendly and chatty without being pushy, and she always gives us the space we need to look around and talk things through. I also really appreciate how organised she is. She always sends clear reminders and messages with the exact address and all the details, so we never have to dig through a million emails to find anything. It makes the whole process so much easier. Lorraine is truly amazing, an absolute star!Posted on Nikki DeucharsTrustindex verifies that the original source of the review is Google. SHORT VERSION: I would not recommend this agency! We felt poorly represented throughout the sale and when I raised legitimate concerns, Dan told me “he is getting frustrated” and later used my personal circumstances to say that I was “emotional or mistaken”, a remark I found highly inappropriate and borderline discriminatory. Buyers’ requests were regularly prioritised over ours, alternative interest was mishandled and even someone with a personal connection to the buyers was allowed to conduct a second viewing and remained in our group chat until the very end. Don’t be misled by the 5-star reviews (many appear to be from buyers, who naturally have a very different experience) — choose an agent who is professional, respectful and genuinely focused on their sellers’ best interests. DETAILED VERSION: Throughout the transaction we consistently felt poorly represented. Dan initially comes across as relaxed, calm and trustworthy, and we chose to use him because we genuinely like to support local independent businesses but on this occasion, we made a huge mistake. This became clear the moment I raised concerns, at which point his responses became defensive, dismissive, and unprofessional. Whenever I raised issues, they were met with defensiveness rather than acknowledgement. At one point Dan told me he was “getting frustrated,” and later used my personal circumstances to suggest I was being “emotional or mistaken” — a remark I found highly unprofessional and borderline discriminatory, given I am a woman raising valid issues in a professional context. Being told this in connection to my personal situation felt deeply dismissive, carried a sexist and gendered undertone and was highly unprofessional. On top of that, no proper complaints process was offered, instead I was effectively told to take the matter to the Property Ombudsman if they “felt it had any substance.” There were several moments where buyers’ needs seemed to be prioritised over ours. Their requests were pushed through urgently, while our concerns or instructions met resistance. A viewing that could have led to an alternative offer was mishandled and information was disclosed to the other party that caused them to withdraw despite my explicit instruction to proceed. There was also a clear conflict of interest dynamic that was never addressed properly. One of Dan’s employees, who had a personal connection to the buyers, was allowed to conduct a viewing for them and even after I raised concerns about this conflict, she continued to remain in our group chat throughout the process. This did not give us confidence that our interests were being prioritised. When I raised further concerns, no proper complaints process was offered at any point. Instead, I was effectively told to take the matter to the Property Ombudsman if he “felt it had any substance,” which speaks volumes about how client concerns are handled. In the end, any agent can sell a property and many local agents will do so professionally for 1%. The difference is how clients are treated. Based on my experience, I would recommend choosing an agent who acts impartially and respects their sellers throughout the entire process.Posted on Ben WilsonTrustindex verifies that the original source of the review is Google. Dan & His wonderful team helped me sell my property and i couldn’t fault them whatsoever always on the ball looking to help in any way they can highly recommendedVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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